Privacy Policy

Effective Date: June 20, 2025

This Privacy Policy explains how NextLevelPlugins LLC ("NextLevelPlugins", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit our website (vivolane.com) or use any of our services, software, or applications (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

Information We Collect

We collect information that you provide directly to us and information that we collect automatically when you interact with our Services. This may include:

Name, email address, postal address, phone number, and other contact details
Billing and payment information (processed securely through our payment provider)
Account credentials (such as usernames, hashed passwords, and authentication tokens)
Device, browser, and usage information (IP address, log data, pages viewed, clicks, and referring URL)
Information collected through cookies, analytics, and similar tracking technologies
Content you post or upload (support requests, code snippets, comments, or feedback)

How We Use Your Information

  • To operate, maintain, and improve our Services
  • To process transactions and fulfill orders
  • To provide customer support and respond to inquiries
  • To send service-related messages and security alerts
  • To personalize content, features, and recommendations
  • To send newsletters and promotional communications (you can opt out at any time)
  • To detect, investigate, and prevent fraud or security incidents
  • To comply with legal obligations and enforce our Terms of Service

Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is completely secure.

We regularly review our security practices and work with third‑party security auditors to help keep your data safe.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services and to remember your preferences. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.

How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only under the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processing, cloud hosting, customer support) and who are bound by contractual obligations to protect your data
  • In connection with a business transaction such as a merger, acquisition, or asset sale
  • To comply with legal obligations, respond to lawful requests, or protect the rights, property, or safety of NextLevelPlugins, our users, or others
  • With your consent or at your direction

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in accordance with our retention policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, including by relying on Standard Contractual Clauses approved by the European Commission where relevant.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Access

Request a copy of the personal data we hold about you.

Rectification

Request correction of inaccurate or incomplete data.

Erasure

Request deletion of your personal data (subject to certain exceptions).

Portability

Request the transfer of your data to another service provider.

Opt‑Out of Marketing

You can unsubscribe from marketing emails by following the instructions in those messages or contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the revised Policy on this page and updating the "Effective Date" above. Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

support@vivolane.com
NextLevelPlugins LLC
2852 Eyde Pky, Suite 150
East Lansing, MI 48823, USA